[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.avlcz.cz\/jak-postupovat-pri-reklamaci-zbozi\/#Article","mainEntityOfPage":"https:\/\/www.avlcz.cz\/jak-postupovat-pri-reklamaci-zbozi\/","headline":"Jak postupovat p\u0159i reklamaci zbo\u017e\u00ed","name":"Jak postupovat p\u0159i reklamaci zbo\u017e\u00ed","description":"Ur\u010dit\u011b u\u017e se ka\u017ed\u00fd z n\u00e1s n\u011bkdy dostal do situace, kdy pot\u0159eboval vyreklamovat vadn\u00fd kus n\u011bjak\u00e9ho zbo\u017e\u00ed (a\u0165 u\u017e se jedn\u00e1 o tri\u010dka, boty, \u0161minky a dal\u0161\u00ed). N\u011bkdy b\u00fdv\u00e1 reklamace nep\u0159\u00edjemnou z\u00e1le\u017eitost\u00ed, ale v\u0161e se d\u00e1 hrav\u011b zvl\u00e1dnout. Reklamovat m\u016f\u017eete prakticky cokoliv. Je ale d\u016fle\u017eit\u00e9 dodr\u017eet podm\u00ednky, kter\u00e9 m\u00e1 v\u00fdrobce ji\u017e dop\u0159edu dan\u00e9. M\u016f\u017ee se […]","datePublished":"2025-03-01","dateModified":"2025-03-01","author":{"@type":"Person","@id":"https:\/\/www.avlcz.cz\/author\/#Person","name":"","url":"https:\/\/www.avlcz.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/591310831c6f562dead2685065c7bfb166baf64da6e0332ad9d0a2e9c6c14446?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/591310831c6f562dead2685065c7bfb166baf64da6e0332ad9d0a2e9c6c14446?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"avlcz.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.avlcz.cz\/wp-content\/uploads\/img_a305336_w1715_t1516867546.jpg","url":"https:\/\/www.avlcz.cz\/wp-content\/uploads\/img_a305336_w1715_t1516867546.jpg","height":0,"width":0},"url":"https:\/\/www.avlcz.cz\/jak-postupovat-pri-reklamaci-zbozi\/","about":["Internet"],"wordCount":412,"articleBody":"  Ur\u010dit\u011b u\u017e se ka\u017ed\u00fd z n\u00e1s n\u011bkdy dostal do situace, kdy pot\u0159eboval vyreklamovat vadn\u00fd kus n\u011bjak\u00e9ho zbo\u017e\u00ed (a\u0165 u\u017e se jedn\u00e1 o tri\u010dka, boty, \u0161minky a dal\u0161\u00ed). N\u011bkdy b\u00fdv\u00e1 reklamace nep\u0159\u00edjemnou z\u00e1le\u017eitost\u00ed, ale v\u0161e se d\u00e1 hrav\u011b zvl\u00e1dnout. Reklamovat m\u016f\u017eete prakticky cokoliv. Je ale d\u016fle\u017eit\u00e9 dodr\u017eet podm\u00ednky, kter\u00e9 m\u00e1 v\u00fdrobce ji\u017e dop\u0159edu dan\u00e9. M\u016f\u017ee se toti\u017e st\u00e1t, \u017ee p\u0159i jejich nedodr\u017een\u00ed v\u00e1m reklamace nemus\u00ed b\u00fdt uzn\u00e1na. Ur\u010dit\u011b v\u00edte, \u017ee reklamovat nelze v\u011bci, za jejich\u017e vady si m\u016f\u017eete vy sami. Plat\u00ed to ale i u v\u011bc\u00ed, kter\u00e9 se kv\u016fli vad\u00e1m ji\u017e prod\u00e1vaj\u00ed za sn\u00ed\u017eenou cenu. V\u011bt\u0161inou m\u00e1te mo\u017enost reklamace po dobu 1 roku, ode dne, kdy si zbo\u017e\u00ed zakoup\u00edte. Pokud se ale jedn\u00e1 o potraviny, pak na nich mus\u00ed b\u00fdt vyzna\u010den\u00e1 doba spot\u0159eby. Pokud se tedy vyd\u00e1te cestou reklamace , pak jako prvn\u00ed krok mus\u00edte prov\u00e9st ozn\u00e1men\u00ed vady a zp\u016fsob, jak\u00fdm chcete reklamaci vy\u0159e\u0161it. Za ozn\u00e1men\u00ed vady je my\u0161len jej\u00ed popis a zp\u016fsob vy\u0159e\u0161en\u00ed reklamace m\u016f\u017ee b\u00fdt nap\u0159\u00edklad oprava, v\u00fdm\u011bna kusu, vr\u00e1cen\u00ed pen\u011bz atd. Ur\u010dit\u011b se s reklamac\u00ed obra\u0165te na prod\u00e1vaj\u00edc\u00edho. Nemus\u00ed to b\u00fdt ani na pobo\u010dce, kde jste zbo\u017e\u00ed zakoupili. Pokud \u017e\u00e1d\u00e1te o opravdu v\u00fdrobku, v\u011bt\u0161inou jej opravuje servis. \u010casto to b\u00fdv\u00e1 tak, \u017ee p\u0159ijdete do obchodu s vadn\u00fdm kusem, kde \u0159eknete, \u017ee \u017e\u00e1d\u00e1te opravu, oni posoud\u00ed, zda v\u00fdrobek p\u016fjde nebo nep\u016fjde opravit a pokud ano, pak nechaj\u00ed zbo\u017e\u00ed poslat k oprav\u011b a pot\u00e9 v\u00e1m daj\u00ed prost\u0159ednictv\u00edm nap\u0159\u00edklad sms v\u011bd\u011bt, \u017ee si v\u00fdrobek m\u016f\u017eete opraven\u00fd vyzvednout na dan\u00e9 prodejn\u011b. Mus\u00edte samoz\u0159ejm\u011b prok\u00e1zat, \u017ee jste si zbo\u017e\u00ed zakoupili a to prost\u0159ednictv\u00edm \u00fa\u010dtenky. Na ka\u017ed\u00e9m webu si m\u016f\u017eete p\u0159e\u010d\u00edst, \u017ee se rad\u00ed reklamaci neodkl\u00e1dat, aby je\u0161t\u011b nedo\u0161lo k v\u011bt\u0161\u00edmu roz\u0161\u00ed\u0159en\u00ed vady a pot\u00e9 a\u017e k zam\u00edtnut\u00ed reklamace. Vy\u0159\u00edzen\u00ed samotn\u00e9 reklamace trv\u00e1 30 dn\u00ed. Pokud nebude lh\u016fta spln\u011bn\u00e1, je mo\u017en\u00e9 od kupn\u00ed smlouvy odstoupit. U\u017e tedy v\u00edte, jak spr\u00e1vn\u011b na reklamaci?                                                                                                                                                                                                                                                                                                                                                                                          3.8\/5 - (6 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Jak postupovat p\u0159i reklamaci zbo\u017e\u00ed","item":"https:\/\/www.avlcz.cz\/jak-postupovat-pri-reklamaci-zbozi\/#breadcrumbitem"}]}]